Company: Meccanico Limited

Industry: Commercial Heating and Plumbing

Company Size: 25

Location: Chislehurst, UK

Services Provided: Human Resources, ISO Certification, Compliance

Introduction

Our client Meccanico Limited, are a long-standing leader in the commercial heating and plumbing sector. With decades of industry experience, they have built a reputation for reliability and excellence. Recognising the importance of maintaining and improving their operational standards, compliance, and human resources, they partnered with us to support their ongoing journey toward excellence.

Client Challenges

When we first engaged with Meccanico in 2021, they were focused on achieving ISO 9001 certification as their first major milestone, marking the start of their compliance journey. With limited in-house expertise in HR and compliance management, they needed to establish a solid foundation to meet industry standards.

This led them to partner with TQB, who supported their efforts in obtaining additional certifications, including CHAS (Contractors Health and Safety Assessment Scheme), Constructionline, and RECC (Renewable Energy Consumer Code). As the business grew, TQB assisted Meccanico in navigating Pre-Qualification Questionnaires (PQQs) and tender processes, helping to enhance their competitiveness and secure key contracts.

In 2023, as Meccanico expanded its workforce to support its growing operations, their focus shifted to HR concerns. TQB once again became their trusted partner, helping to implement an External HR Department. This allowed the Managing Directors to focus on business strategy, while TQB took on the responsibility of people management. In 2024, Meccanico continued to build on their compliance foundation, pursuing additional ISO certifications in 14001 and 45001 to ensure they met the highest industry standards. Through this comprehensive approach, Meccanico sought to enhance operational performance, foster sustainable growth, and navigate an increasingly complex compliance landscape.

Objectives of the Partnership

Over the years, TQB have provided comprehensive support across various domains. In terms of human resources, we developed and implemented HR policies tailored to the client’s needs, ensuring compliance with employment laws and best practices. We provided ongoing guidance on employee relations, recruitment, and retention strategies, and conducted appraisals to empower managers and staff with the tools to succeed in a competitive industry.

We guided Meccanico through the successful attainment of CHAS, Constructionline, and RECC certifications, cementing their position as a trusted and compliant service provider. Our strategic approach to completing PQQs resulted in them securing critical supplier status with several high-profile contracts.

Regarding quality and compliance management, we led the implementation of ISO 9001 in 2021, establishing a robust Quality Management System (QMS) to enhance operational efficiency and customer satisfaction. More recently, we supported the addition of ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety) certifications, reflecting Meccanico’s commitment to sustainability, safety, and continuous improvement.

Throughout our engagement, we have acted as Meccanico’s trusted partner for all quality, compliance, and HR needs. We have delivered proactive and tailored solutions to address evolving challenges and opportunities.

Over the years, TQB have provided comprehensive support across various domains. In terms of human resources, we developed and implemented HR policies tailored to the client’s needs, ensuring compliance with employment laws and best practices. We provided ongoing guidance on employee relations, recruitment, and retention strategies, and conducted appraisals to empower managers and staff with the tools to succeed in a competitive industry.

We guided Meccanico through the successful attainment of CHAS, Constructionline, and RECC certifications, cementing their position as a trusted and compliant service provider. Our strategic approach to completing PQQs resulted in them securing critical supplier status with several high-profile contracts.

Regarding quality and compliance management, we led the implementation of ISO 9001 in 2021, establishing a robust Quality Management System (QMS) to enhance operational efficiency and customer satisfaction. More recently, we supported the addition of ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety) certifications, reflecting Meccanico’s commitment to sustainability, safety, and continuous improvement.

Throughout our engagement, we have acted as Meccanico’s trusted partner for all quality, compliance, and HR needs. We have delivered proactive and tailored solutions to address evolving challenges and opportunities.

Results & Outcomes

Through our partnership, Meccanico has experienced significant growth and improvement in standards and services. The implementation of ISO standards has streamlined processes, reduced inefficiencies, and improved service quality. Industry certifications have bolstered their reputation, opening doors to new markets and contracts. Tailored HR strategies have fostered a motivated and skilled workforce. A stronger foundation in quality and compliance has positioned Meccanico as a leader in their field, ensuring long-term success.

Key Takeaways

This case study highlights the power of collaboration and expertise in driving tangible improvements. By leveraging TQB’s comprehensive services, Meccanico has elevated their standards, secured new opportunities, and achieved sustainable growth. TQB remain committed to supporting their continued success as their trusted partner in quality, compliance, and HR.

Sam McNally
Meccanico Limited

"In four years we have come so far and I'm very proud of what we have achieved.

However, none of it would be possible without the brilliant people we work with. Thanks Catherine Perry (MHFA, ACQI, IOSH, GCIPD) & TQB Limited.

Meccanico are pleased to start the new year with a hat-trick of accreditations. After gaining the ISO 9001 for quality management in 2021 and passing the subsequent renewal audit we are now in possession of ISO 14001 in Environmental Management & ISO 45001 in Health & Safety Management.

Thank you once again Catherine Perry (MHFA, ACQI, IOSH, ACIPD) and all of the team at TQB Limited. for your hard work to help us achieve this goal."